CX Matters

Free report

Ask AI what your business does. If the answer is wrong, that is what your buyers are being told.

You get five scores from 0 to 100, measured rather than estimated. Then the forty answers we collected, the competitors AI names instead of you and how often, and the three fixes that matter most, in order of impact. Every finding is one you can verify yourself.

Not sure yet? Read why this matters, and what the audit checks, before you fill anything in.

What the audit needs

Where the report is sent. An address at your business's own domain, not a personal one like Gmail or Outlook.com, so the report reaches the business it is about.

The site the audit measures. No need for the https, I add it.

Who it is for

One email to confirm your address. Nothing reaches me until you click the link in it, and there is no mailing list to be added to.

CX Matters · AI visibility audit · Free report

How AI describes

your business

When a customer asks an AI which providers to use, it names a handful and stops. We asked five AI assistants, Claude, ChatGPT, Gemini, Grok and Perplexity, eight of those questions.

This business was named in 2 of the 40 answers. The most-named competitor appeared in 24.

Your scores · 0 to 100, measured, not estimated

Can AI find your website?100

Whether the AI assistants, and the search engines behind them, are let in.

Can AI read your website?55

Whether your pages are written in a way software can make sense of.

Can AI act on your website?45

Whether it can find your contact details, your prices and your hours, and get through your form.

Can AI quote your website?30

Whether your pages say plainly what you do, what you've done, and what people ask you.

Do AI assistants recommend you?0

How often you were named across the answers we received.

Page one of a real report, business redacted.

Seven pages, yours to keep

  1. 01 How AI describes you Five scores, measured rather than estimated.
  2. 02 The shift in behaviour What changed in how buyers find you in 2026.
  3. 03 Do AI assistants recommend you? Forty answers from five AI assistants, question by question.
  4. 04 The short list Which businesses get named instead of yours, and how often.
  5. 05 Can AI use your website? What worked when we visited it as software, and what didn't.
  6. 06 The three fixes that matter most In order of impact, each one from a measurement in the report.
  7. 07 What happens next Fixed prices, no surprises. Only if you want them.